Miele cooktop model families
Miele cooktops carry the KM prefix and split by fuel, and the model is the first step in any Miele cooktop repair. US induction cooktops sit in the KM 77xx range — KM 7720 FR (24-inch), KM 7730 FR and KM 7735 FL (30-inch), KM 7740 FR and KM 7745 FL (36-inch), where FR is framed and FL flush-mount. Sealed-burner gas cooktops include KM 2355 G (36-inch), KM 3465 G (30-inch), KM 3475 G (36-inch) and KM 3485 G (42-inch), where G marks gas. The number relates to width and the suffix to the mount and fuel.
What the technology means for service
An induction KM uses PowerFlex or PowerFlex Plus zones, TempControl, TwinBooster and Con@ctivity 2.0 communication with a Miele hood, all driven by electronics and induction coils that heat magnetic cookware directly. A gas KM uses sealed burners, igniters and valves with Stop&Go convenience. Because induction is electronics-led and gas is a burner system, the fuel decides both the parts and the diagnostic approach — an FE reading belongs only to the induction family.
Reading the model and where to find it
The rating plate on a cooktop is on the underside of the unit, accessible from the cabinet below. Record the full spaced model string before booking so the correct igniter, induction coil, valve or control is matched to your cooktop.
Induction versus gas
The two fuels suit different cooks and carry through to service. An induction KM is the most responsive and efficient, heating cookware directly, but needs induction-ready pans and is the most electronics-dependent — which is why it has the F and FE codes. A gas KM gives an instant visible flame and precise simmer through TwinBooster and the sealed burners, but relies on igniters and caps that need occasional cleaning and has no display. Knowing which you own tells a technician the parts to bring and explains the indicators you may see. You can browse comparable units on the cooktop models page.
Servicing your cooktop
Our experienced, independent technicians service every Miele cooktop — induction and gas — with genuine coils, igniters, valves and controls matched to the build. Start with the cooktop diagnostics page, then book cooktop repair — pricing starts from a clear diagnostic fee, with the final cost depending on parts and configuration. Our labor is guaranteed, and specifications can be confirmed on the manufacturer’s site at mieleusa.com.